Role Overview
Marketing Manager
2007–2009
Promoted: Marketing Agent → Marketing Manager
Scope: Timeshare promotions & field marketing across Southern California
Started as a Marketing Agent and rose to Marketing Manager in under a year—transforming a front-line sales role into a launchpad for brand partnerships, bold promotions, and high-conversion field strategy.
From courtside Lakers activations to adult expo campaigns for adventurous couples, I built high-visibility experiences designed to turn heads first and tours second—connecting the right audience to the right offer, and converting attention into bookings, revenue, and a few unforgettable client stories.
Case Study Snapshot
Challenge
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Cold-pitching strangers in packed Lakers games and entertainment expos
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Turning a front-facing sales role into brand-partnership marketing in < 1 year
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Standing out against major entertainment brands/venues or timeshare promotions
Strategy
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Landed marquee activations with the Lakers, Clippers, Dodgers, and elite SoCal brands
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Recruited and trained reps on presence, pitch, and objection handling
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Targeted high-net-worth couples with a fast pitch-to-deposit close
Results
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Promoted from Marketing Agent to Manager in under a year
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Recognized company-wide for performance, leadership, and loyalty to the mission
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Exceeded team tour-booking goal by 10%
Impact & Achievements
Lakers to Leads
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Partnered with the Lakers, Clippers, Kings, Ducks, Dodgers, and Galaxy (Home Depot Center at the time) — plus Staples Center, Honda Center, Live Nation/House of Blues, Knott’s Berry Farm, Santa Anita Racetrack, UCLA and USC football, the Rose Bowl, and LA/OC/IE county fairs — executing high-impact sponsorships and live promotions that drove visibility and qualified leads.
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Turned brand-name partnerships into real field-marketing opportunities — using high-traffic activations and entertainment-driven promotions to connect premium audiences with the Welk experience.
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Worked as an approved marketing partner across venues, offering qualified couples free vacations, bonus game or concert tickets, or a wine-tasting tour for completing a Welk Resorts tour in Escondido — plus their refundable deposit back.
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Hit and surpassed individual and team goals — including exceeding team goal by 10% — by attracting pre-qualified, high-net-worth couples and converting curiosity into booked tours, and booked tours into revenue.
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Drove qualified tour bookings by meeting high-net-worth crowds and niche audiences where they were — in electrifying venues that had a pulse of their own — and securing a deposit after a 30-second pitch, refundable once they showed at the resort in Escondido.
Field-Proven Leadership
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Recruited, trained, and led high-performing marketing teams focused on presence, pitch, and placement across fast-paced field environments.
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Built a culture of confidence by mentoring reps on body language, objection handling, and the mental toughness to approach strangers, no matter how many no's came first.
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Promoted from Marketing Agent to Marketing Manager in under a year, in recognition of strong results, leadership, and ROI-driven strategy.
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Recognized with a company-wide Appreciation Award for outstanding contributions, loyalty, and dedication to the Welk mission.
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After six years of 12-hour Gold’s days, I genuinely loved the change of pace — in by 4, doors open at 4:30, working the pre-game rush through halftime and post-game, usually wrapping by 9 or 9:30. Overtime and extra innings could stretch for hours, and no event was ever the same — unless it was Knott’s Berry Farm.
Awards
Appreciation Award
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In recognition of outstanding contributions, passionate commitment to our mission, loyalty, excellent performance and dedication to Welk Resorts (2008)